About Us

Our Mission: Simplicity in Longevity

At Basic Wellness, we believe that longevity shouldn't be complicated. Our mission is to provide high-purity, science-backed supplements that prioritize efficacy over marketing fluff. We focus on the "Basics"—clean ingredients, honest dosing, and complete transparency—so you can focus on your health.

The Basic Wellness Story

Founded in the United Kingdom, Basic Wellness was born out of a frustration with the supplement industry's lack of transparency. We saw a market filled with "proprietary blends" and under-dosed products that made big promises but lacked the data to back them up.

We decided to do things differently. By stripping away unnecessary additives and focusing on premium raw materials, we created a line of wellness products designed for those who value quality above all else. Every product we sell is a reflection of our commitment to integrity and the "Basic" philosophy: if it doesn't serve your health, it doesn't go in the bottle.

Quality You Can Verify

Trust is earned through transparency. We don't just claim our products are pure; we prove it.

  • UK Manufactured: All our supplements are manufactured right here in the United Kingdom, adhering to strict GMP (Good Manufacturing Practice) codes.
  • Third-Party Tested: Every batch, including our signature NMN Nicotinamide Mononucleotide, undergoes rigorous analysis to ensure a 98% purity level or higher.
  • Advanced Delivery: We utilize HPMC Delayed Release capsule technology to ensure that the active ingredients survive the digestive journey and are absorbed where they matter most.
  • Clean Labeling: Our products are non-GMO, vegan-friendly, and free from common allergens.

Why Choose Basic Wellness?

We understand you have choices when it comes to your health. Here is why we stand apart:

  • Efficacious Dosing: We provide NMN at the 500 mg dose supported by modern research, not a "dusting" of ingredients just for the label claim.
  • Safety First: Our products are formulated specifically for adults and are suitable for human consumption under strict safety declarations.
  • Risk-Free Guarantee: We stand behind our quality with a 60-Day Money Back Guarantee. If you aren't satisfied, we will make it right—no questions asked.

Our Business Information

For full transparency, here is where we operate:

  • Trade Name: BasicWellness
  • Company Name: Kopa Marketing Ltd
  • Company Registration No: 12235403
  • Physical Address: 94 High Street, Porthmadog, Gwynedd, Wales, LL49 9NW
  • Phone: +447769914709
  • Email: hello@basicwellness.co.uk

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

Where do you ship to and how much does it cost? +

We currently ship exclusively within the United Kingdom. We charge a flat rate of £2.99 for all orders. To ensure transparency, BasicWellness is not VAT registered, so the price you see at checkout is the final "Gross" price with no hidden taxes added.

How long will it take for my order to arrive? +

All orders have a handling time of 1–2 business days (Monday–Friday). Once dispatched, the transit time is typically 2–4 business days. In total, you can expect your wellness products to arrive within 3–6 business days.

What is your return policy? +

We offer a 60-day money-back guarantee. If you change your mind, you can return your unopened and unused products in their original packaging within 60 days of delivery. Please note that the customer is responsible for the cost of return shipping. There are no restocking fees.

How do I know your supplements are high quality? +

All BasicWellness supplements are manufactured in the United Kingdom in strict accordance with the GMP (Good Manufacturing Practice) code of practice. Our NMN is third-party tested to ensure a purity level of 98% or higher, and we use non-GMO, vegan-friendly ingredients.

Is my payment information secure? +

Yes. Our store is powered by Shopify and uses SSL (Secure Sockets Layer) encryption to protect your data. We accept all major credit cards (Visa, Mastercard, and AMEX), as well as Apple Pay, Google Pay, and Klarna. We do not store your full payment details on our servers.

Can NMN treat or cure my health condition? +

No. Our products are food supplements and are intended to support your health journey as part of a varied and balanced diet. In accordance with UK law and FSA guidelines, our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your doctor before starting a new supplement regimen.